FAQs

CUSTOMER CARE SHIPPING RETURNS PAYMENTS

PRESTIFY — FREQUENTLY ASKED QUESTIONS

Customer Care

How can I contact Prestify support?
You can contact us on WhatsApp at +44 7585 478074. Our customer service is available Monday to Friday, 9 AM – 6 PM (UK Time).
Do you offer customer support?
Yes, our support team is available via WhatsApp to assist you with any questions regarding your order.

Shipping

Do you deliver across the UK?
Yes, we deliver all across the United Kingdom using trusted courier partners.
How long will my order take to arrive?
Orders are processed within 1–2 working days and delivered within 5–7 business days.
How can I track my order?
Once your order is dispatched, tracking details will be shared with you on your Email.

Returns & Exchanges

What is your return policy?
Returns are accepted within 14 days of delivery if the item is unused and in its original packaging.
How do I request a return?
Contact us on WhatsApp at +44 7585 478074 with your order number to request a return.

Payments

Which payment methods do you accept?
We accept Visa, MasterCard, Apple Pay, Google Pay, and other secure online payment methods.
Are my payment details secure?
Yes. All payments are processed through encrypted and secure payment gateways.
Do you charge any hidden fees?
No hidden charges. All prices shown at checkout are final.